What is an insurer query?
After you file a reimbursement claim, the insurer may raise queries for these three major reasons:
- Inadequate information - in case they need more clarity (e.g. first consult paper etc.)
- Doubtful information for accident cases - clarification needed on incident from doctors (e.g. FIR, patient narration etc.) to verify the reality of the incident
- Missing information - in case the documents you submitted lack a piece of important information
If you need any assistance from an expert when filing your medical claim
You need any assistance about TPA Desk or Cashless processing
Coordination between TPAs and Hospitals, We providing One Point Desk services
Get back what you have lost
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