What is an insurer query?

After you file a reimbursement claim, the insurer may raise queries for these three major reasons:

  1. Inadequate information - in case they need more clarity (e.g. first consult paper etc.)
  2. Doubtful information for accident cases - clarification needed on incident from doctors (e.g. FIR, patient narration etc.) to verify the reality of the incident
  3. Missing information - in case the documents you submitted lack a piece of important information

Understand Insurer Query

After you file a reimbursement claim, the insurer may raise queries for these three

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Know Your Claim Status

This is an important part of the entire health insurance claim process. To get

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Explore Claim Filing

From claim intimation to claim submission, filing your medical claim includes multiple steps. You

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Know Insurance Coverage

Monitor and keep updated with your claim status using the CMS's online platform. Share

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Understand Claim Rejection

There are several reasons insurance companies deny claims for. While some reasons might be

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Learn Claim Return

Claim payout or claim return is a sum of money paid to the policyholder

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Get back what you have lost

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